Learn more about the multiple ways you can sign in visitors.
A key part of any visitor management system is the ability to capture visitor information. To capture this information, visitors must sign in.
When a visitor signs in, Workwise creates their visitor entry. Think of this entry as the record of their visit: It contains all of the visitor’s information, including sign-in and out times, their photo, signed legal documents and more.
Entries appear on the dashboard in real time when the visitor signs in, and you can view all of the entry on your dashboard.
Signing in on the tablet
It’s likely that most entries will get created when visitors sign in on the tablet.
It’s important to understand the different types of tablet sign-in that Workwise Visitors Management supports.
“Walk-in,” first-time visitors
If you have unexpected visitors, or if you simply prefer not to use pre-registration,
any visitor can sign in on the tablet. It’s self-explanatory for the visitor, since the tablet walks them through each step of the sign-in flow.
They’ll simply tap the “Tap to sign in” button and proceed through the sign-in flow.
When the visitor completes all required sign-in steps, the entry will appear on your dashboard.
If a visitor has signed in with Workwise Visitors Management at your location before, your kiosk will “recognize” them based on their full name. Their fields fill in automatically.
This speeds up sign-in to provide a better visitor experience.
To sign in, returning visitors will still tap the “Tap to sign in”
button and sign in using the standard flow. Once Workwise “sees” their email, the rest of their fields will fill in automatically.
Workwise pre-registration feature allows you to create invites for your expected visitors.
While pre-registration has many benefits, a main perk is that it creates a better visitor experience.
When an invited visitor signs in on the tablet, they’ll tap the “Tap to sign in” button, then fill in the name field.
If their name is a match to any invites on that day, the rest of their fields will fill in automatically.
- Invites match based on name, and must match exactly. Unfortunately, Workwise cannot match based on nicknames or typos.